FAQs | Q&A |
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About Oropesa Del Mar and Marina Dor 1) How far is Oropesa Del Mar and Marina Dor from Benicassim? Oropesa Del Mar is 8.2 km away from Benicassim. Marina Dor is part of Oropesa Del Mar and only 11,2 km away from Benicassim and is in the town next door to Benicassim. 2) What is the difference between Oropesa Del Mar and Marina Dor? Marina Dor is a holiday city built to the north of Oropesa Del Mar, and part of the town. 3) What is there to do in Oropesa and Marina Dor during the festival? Oropesa Del Mar has the most varied coastline in the whole of the region with 7 different beaches. It also has beachside restaurants and bars like most coastal Spanish towns. Marina Dor is a purpose built holiday centre with Europes largest Saltwater Spa among other attractions such as tropical gardens, small them parks and bars/ restaurants. Apartment Bookings 1) What time is Check-IN / Check-OUT Check-Ins to the apartments start at 4pm of the your arrival date. If you arrive earlier than that there is the possibility to check in before the official time, although this is not guaranteed. 2) Can I check in after time? Our check-in times run until 10pm at night. After this time IT MAY BE possible to check in at any time with the following late arrival charges. Simply call the number of your accommodation suplier when you are at the resort (number will be supplied with your accommodation confirmation). 10.00pm to 12.00am - €15 12am to 2am - €25 2am until 4pm the following day - €50 3) Where do I collect my apartment keys? You collect all apartment keys from the office of your accommodation supplier (address will be supplied with your accommodation comfirmation) 4) Where do I collect my bus shuttle passes? You collect your bus shuttle passes at our Marina Dor office, Las Terrazas 1. 5) What Information do I need to provide when checking in? We require your accommodation voucher of your booking and a photocopy of your passport Hotel Bookings 1) What time is Check-IN Check-In to the hotels start at 3pm on your arrive date 2) How do I check in? Just present your accommodation voucher of your booking and Passport identification at hotel reception 3) Where do I collect my bus shuttle passes? Your bus shuttle passes will be presented to you at your hotel 4) Where is my hotel? You can find the location of all the hotels (address will be supplied with your accommodation confirmation) here Bus Shuttle 1) Do I have to choose a specific time? No, busess travel non-stop to the Benicassim Festival and back. First come, first served . We cannot take 3 to 4000 persons at the same time. 2) Where are the pick-up points The La Concha pick-up points can be found on this map
The Marina Dor pick-up points can be found on this map
Or alternatively you can view the Marina Dor Bus Shuttle Stops on Google maps Here. You can view the La Concha Shuttle route Stops on Google maps Here.
Please note the last stops on each (depending on where your staying) as this is the only point where you can try to travel out of our allocated time 3) If Im staying in Marina Dor, can I use the La Concha bus shuttles? Yes 4) If Im staying in La Concha, can I use the Marina Dor bus shuttles? Yes 5) Where in Benicassim is the drop-off and pick-up points? As close to possible to the festival gates. 6) How long does the journey take 25-30 minutes 7) Where in Oropesa is the drop-off points? 1) in the town centre outside Villa Romana Bar 2) At the Playa La Concha tourist office 3) In the round about near the Chemist / 100 meters from Hotel Koral 4) Marina Dor - Offside the Marque near the Hotels (south end of the resort) 5) Marina Dor - Mon Cubic Stop (in the center of the resort) 6) Marina Dor - Vistamars - Costa Marinas (in the nort side of the resort) You can view these on google maps by clicking here 7) What happens if I lose my ticket You must be careful to not lose your shuttle pass. No replacements will be given and you will need to buy new one. 8) Where do I collect my bus shuttle passes? If staying in Marina Dor, at our office. At Las Terrazas I, calle EL Embals, behind the new Water Park If Staying in La Concha, they will be presented to you when you check in to your hotel. Or if you have an apartment in La Concha, they will be presented to you when you pick up your keys from the Restaurant MIRADOR Airport Transfers 9) From what airports are transfers available? Girona, Barcelona, Reus and Valencia to Benicassim and Oropesa Del Mar. 10) Where do I find the coach when arriving? We ONLY use the official FIB transport coaches of Autos Mediterraneo Holidays , this company has reception desk or representaioves on the airport to help. 11) Where in Benicassim is the drop-off point and pick-up? Both at the RAILWAY STATION 13) Do late check-in charges apply if airport transfers arrive out of check-in hours? Yes 14) Do you do any other transfer times which are not advertised? No 15) How much is the booking fee 3% of the holiday cost 16) There any Surcharges for credit/debit card payments No 17) There is any Surcharge for PayPal Payments Yes, only 2% additional 1) What Payment options are there? PayPal account This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Paypal, Credit/Debit Card and Bank Transfer to UK Bank also to Spanish Bank
Pay Barclays Bank the amount in pounds sterling at 1 Pound = 1.10 Euros.
PLEASE include your purchase order when making the payment. --------------------------------------------------------------------------------------------------------------- By Bank transfer to our Spanish Bank Account: Amount in Euros
BANCAJA – Avenida Estación 3, 12594 Oropesa del Mar, Castellón, SPAIN
PLEASE include your purchase order when making the payment. 2) Can I pay the balance of my apartment rental on arrival? Yes if you have booked this option with Danesfib - NO if you have booked your accommodation using a link supplied in our Web site. 3) Can I pay my security deposit on arrival? Yes, you pay the security deposit to the accommodation supplier at the time of collected the keys. 4) Help, I have made the order, but dont know how to make the payment? Once you have made your booking and are paying by credit or debit card payment will only be complete once you proceed through our payment gateway. When you reach the following screen. DO NOT exit, your booking is not finished yet. You must click on the image which says "Click here to proceed with your secure payment through Servired".
Security Deposits 1) When Do I get my security deposit back? Between the day of departure (depending at what time you leave the resort) and 7 days after departure (minus possible breakages) 2) Why not every one straight away? It is impossible to check over 200 daily checkouts on the time of departure.Marina Dor Hotels
1) Im staying in one of the Marina Dor hotels, how do I get to your office from here to collect my bus shuttle tickets Our office is only a short distance from the Marina Dor hotels. Please refer to the map below.
E-mail Responses 1) I sent an e-mail at 2 o´clock and you havent responded yet. Why? Being based in Spain our offices are closed between 2pm and 5pm. If you e-mail between this timeframe we ask for your patience in waiting for our response.
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